Privacy Policy

1. Who We Are

BestLife4U is operated by Kettering Professional Enterprises, a company based in Maine. We provide online legal document preparation services to individuals navigating life transitions. References to "we," "us," or "our" in this policy refer to Kettering Professional Enterprises.

Questions about this Privacy Policy may be directed to: support@bestlife4u.app

2. Information We Collect

We collect the following categories of information:

Account Information

When you create an account, we collect your email address and, optionally, your name. This information is used to authenticate you and communicate with you about your account.

Document Intake Data

To generate legal documents, we collect personal information you provide through our intake forms. This may include your full legal name, date of birth, home address, phone number, marital status, asset descriptions, names and contact information of agents or beneficiaries, and healthcare preferences. This information is used solely to generate your documents.

Payment Information

Payments are processed by Stripe. We do not store your full credit card number, CVV, or banking credentials. We receive confirmation of payment and limited transaction metadata (such as the last four digits of your card and payment amount) from Stripe.

Usage and Technical Data

We automatically collect certain technical information when you visit our site, including your IP address, browser type, device type, pages visited, and referring URLs. We use Google Analytics to understand how our service is used in aggregate.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our document preparation service
• Generate legal documents based on your inputs
• Process payments and maintain billing records
• Communicate with you about your account, orders, and support requests
• Send transactional emails (order confirmations, document delivery, reminders)
• Analyze usage patterns to improve our platform
• Comply with applicable legal obligations

We do not sell your personal information to third parties. We do not use your document intake data for marketing purposes.

4. How We Share Your Information

We share your information only in the following circumstances:

Service Providers

We use trusted third-party service providers to operate our platform. These include:

• Supabase — Database hosting and authentication
• Stripe — Payment processing
• Resend — Transactional email delivery
• Vercel — Application hosting
• Google Analytics — Usage analytics (anonymized)

These providers access your information only as necessary to perform their functions and are contractually required to protect your data.

Legal Requirements

We may disclose your information if required to do so by law, regulation, legal process, or enforceable governmental request, or if we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, or prevent fraud.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website before your data is transferred and becomes subject to a different privacy policy.

5. Data Retention

We retain your account and document data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data by contacting us at support@bestlife4u.app. We will fulfill deletion requests within 30 days, subject to any legal obligations to retain certain records.

Generated PDF documents are stored in our secure cloud storage with signed, time-limited access URLs. After a document generation session expires, the access URL becomes invalid.

6. Data Security

We implement industry-standard security measures to protect your personal information, including encryption in transit (TLS), encrypted storage, access controls, and regular security reviews. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data, subject to legal retention requirements
• Portability: Request a machine-readable export of your data
• Opt-out: Opt out of non-transactional marketing communications at any time

To exercise any of these rights, contact us at support@bestlife4u.app.

8. Cookies and Tracking

We use session cookies necessary for authentication and platform functionality. We also use Google Analytics, which sets cookies to collect anonymous usage data. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

9. Children's Privacy

BestLife4U is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, contact us at support@bestlife4u.app and we will delete the information promptly.

10. Governing Law

This Privacy Policy is governed by the laws of the State of Maine. If you are a resident of the European Economic Area, California, or another jurisdiction with specific data protection rights, you may have additional rights under applicable law. Contact us for more information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the effective date and, where appropriate, by email. Your continued use of the service after changes take effect constitutes acceptance of the revised policy.

12. Contact Us

For privacy-related questions or to exercise your rights, contact us at:
Kettering Professional Enterprises
support@bestlife4u.app